Politique de remboursement
No Return & No Exchange Policy
At Creekside Taxidermy, all sales are final. Due to the unique and perishable nature of taxidermy products, as well as the custom and made-to-order nature of our work, we do not accept returns or exchanges under any circumstances.
Why We Have This Policy:
Each piece we create is handcrafted and tailored specifically to the client's specifications. Taxidermy involves the use of natural materials — including hides, feathers, and other organic components — that cannot be restocked or resold once they leave our studio.
Custom & Commission Work:
All custom orders and commissioned pieces require payment in full at the time of booking. Once work has begun, no cancellations, returns, or exchanges will be accepted.
If you experience any sizing issues with your completed piece, please contact us by email and we will be happy to remake it to ensure your satisfaction.
Damaged or Incorrect Items:
If your order arrives damaged in transit or is incorrect due to an error on our part, please contact us within 48 hours of delivery at infocreeksidetaxidermy@gmail.com with photos of the issue. We will work with you to find a fair resolution on a case-by-case basis.
All sales are considered final upon purchase. By completing your order, you agree to this policy